Terms & Conditions
Welcome to https://britx.co.uk
BRITX Inc Limited – Terms & Conditions
Updated January 2024
All goods are offered for sale BRITX Sports under the following conditions and may only be sold or offered for sale under these conditions. The placing of an order or acceptance of the goods is deemed to constitute an agreement to observe and be bound by such conditions, and any concession, latitude or waiver that may be or have been.
At the Company we pride ourselves on delivering great customer care. We aim to provide a friendly, efficient and helpful service; aiming to treat everyone as we would like to be treated, we would be disappointed if you were unhappy with your experience.
By ordering any product from BRITX Sports . you are accepting the following terms and conditions. These terms and conditions may be changed without any prior notification; any changes will be displayed on this page. Our terms and conditions do not affect your statutory rights.
The Company is UK based and we comply with UK Consumer law. This includes the Distance Selling Regulations, which give you the right to cancel an order and return any goods that may already have been dispatched up to 7 days from receipt. We want to make your online shopping experience as easy as possible, so our policy allows you to make a return up to 30 days from receipt.
PRICING
The price you pay is the price displayed on this website at the time we receive your order. The following exception applies:
While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.The prices include UK free delivery charges, unless expressly stated otherwise. We will maintain our prices as long as possible. However, if unavoidable costs are incurred, we do reserve the right to charge the prices ruling at the time of despatch. We will inform customers of this change prior to despatch.
SECURITY
Payment is taken from your card at the time we receive your order once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods or alternate options offered.We accept most major credit cards for online purchases. If you wish to pay by another method, you are welcome to place your order over the phone.All card payments are processed securely and in line with current PCI guidelines. We do not have access to your card detailsYour details are safe with us; we ensure total confidentiality. Your details will never be passed on to any third parties and SSL encryption protects your details on secure servers.Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
STOCK AVAILABILITY
It is possible to order products that are not currently in stock, if there is going to be an extra delay in delivery, we will contact you to inform you and give you the option of altering or cancelling your order. If you would like to order something that is not listed on our website don’t hesitate to contact us and we’ll do our best to find it for you. If we cannot source an item you have ordered we will always contact you to let you know.
INTELLECTUAL PROPERTY & COPYRIGHTS
BRITX Intellectual Property and Copyrights are legal protections for the creations of the mind, such as inventions, artistic works, trademarks, and trade secrets. These protections aim to reward and promote innovation and creativity by giving the creators exclusive rights to control and profit from their inventions and expressions. The main forms of intellectual property protection include patents, trademarks, copyrights, and trade secrets. Patents are granted for new and useful inventions, providing the inventor with exclusive rights to make, use, and sell their invention for a limited period of time. Trademarks protect brand names, logos, and symbols that distinguish goods or services in the marketplace. Copyrights protect original works of authorship, such as literature, music, art, and software, granting the creator exclusive rights to reproduce, distribute, and publicly display their creation. Trade secrets protect confidential information, such as formulas, processes, or business methods, that provide a competitive advantage to the holder. BRITX Intellectual Property and Copyrights provides legal services and expertise in the field of intellectual property protection, helping individuals and businesses navigate the complexities and challenges of obtaining, managing, and enforcing their intellectual property rights. They can assist with patent applications, trademark registrations, copyright filings, IP portfolio management, licensing agreements, and enforcement actions against infringement. By protecting and enforcing intellectual property rights, BRITX Intellectual Property and Copyrights help their clients safeguard their innovations, brands, and creative works, allowing them to benefit from their ingenuity and investment.
SHIPPING AND DELIVERY
Shipping is charged on all consignments at the current rate. Note: All mail orders will require a signature on delivery.
CLAIMS
Notification of damage or shortages must be made to BRITX Sports. within 2 days of receipt of goods.
GUARANTEE
All our products are manufactured by BRITX to the highest standards. The Company therefore guarantees goods against defective materials and manufacture.
SPECIFICATIONS
Descriptions and specifications are subject to change without notice.
NEW TRADE ACCOUNTS
Before delivery of an initial order, references will be required from two trade sources and relevant credit checks carried out. Following this, a minimum of the first three orders will be on a pro-forma basis. A credit limit may be offered at the Company’s discretion thereafter. Credit limits are subject to constant review.
TRADE SETTLEMENT TERMS
Standard terms are a 5% settlement discount for payment within 10 days from the date of the invoice. Otherwise strictly 30 days nett. Bespoke terms are at the discretion of the Company.
RETURNS AND REPLACEMENTS
The Company reserves the right to inspect faulty goods before replacement or credit is issued. At the Company’s discretion, a 5% restocking charge may be applied to non-faulty goods returned (except when otherwise provided for under Sale or Return Terms). All despatches made by the Company as a result of an error for which the Company is not responsible will be subject to the full carriage charge regardless of terms or order value. All clearance and special offer goods are non-returnable.
CLAIMS
The carrier and the Company must be directly advised in writing within 14 days from receipt of the invoice, if the goods covered by the invoice have not been delivered, or within 3 days of delivery if damage or shortage is revealed upon receipt of the goods.
ERRORS AND OMISSIONS EXCEPTED
Errors and omissions excepted (E&OE) is a disclaimer often seen in legal documents and business communications. It means that while reasonable efforts have been made to ensure the accuracy and completeness of the information provided, there may still be errors or omissions present. The issuer of the statement is disclaiming any legal liability for such inaccuracies and is not bound by them. It is a precautionary statement to protect the issuer in case mistakes are found in the information.
SALE OR RETURN GOODS POLICY
The main purpose of a sale or return goods policy is to incentivize customers to make purchases without the fear of being stuck with unwanted or unsold items. It allows customers to try products or merchandise, and if they are not satisfied, they can return (within 28 days )them for a full refund or exchange for a different item.
BRITX Inc limited, England, United Kingdom
If you have any questions you may send us an email at info@britx.co.uk
